I have received the wrong product

We understand receiving an incorrect item is frustrating. If you received a different item than the one you ordered, please follow the below steps:

1. Take pictures of the incorrect item (including images of tags and the SKU number)
2. Generate and print a return shipping label (store purchases here, online orders here)
3. Email our Customer Experience Team at [e-mail] with the images attached and tracking information
4. We will ship the correct item once we receive the images of the incorrect item