We are dedicated to ensuring that you receive your order as quickly as possible. Please note that due to record-breaking e-commerce orders, COVID-19 closures and weather events may cause shipping delays.
Once your order is successfully submitted:
- Our warehouse or store locations will pick, pack, and dispatch your item(s) via FedEx
- Once shipped, you will receive an email notification containing your tracking information and estimated delivery date
- You can track your order from our order tracker, your email confirmation, shopping profile, or you may opt-in for SMS updates from your order history web page
- Custom and personalized orders may require up to 6-8 weeks for delivery from the time you place the order
- Some orders may contain multiple packages and tracking numbers. Orders placed after 12:00 pm (EST) are not guaranteed to be shipped the same day.
- If you received your FedEx tracking number, we encourage you to check our order tracker for the most up-to-date information.
- If you have successfully placed your order but not received your order confirmation, please contact us and we will look into this for you immediately.