What is the price adjustment policy?

Price adjustments will be made within 7 days of the original purchase date with the original receipt.

Items during select promotional periods will not be subject to a price adjustment.

Online Purchases:

1. Ensure the item(s) are within 7 days and you have your order number
2. Contact our Customer Experience Team by phone [phone] or by email [e-mail]
3. Allow up to 10 business days for the adjustment to reflect on your original form of payment 

Store Purchases:

1. Ensure the item(s) are within 7 days and you have your receipt
2. Bring the item(s) and receipt to a Brooks Brothers Store location, find one here
3. Your adjustment will be processed in-store on the original form of payment 

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