Price adjustments will be made within 7 days of the original purchase date with the original receipt.
Items during select promotional periods will not be subject to a price adjustment.
Online Purchases:
- Ensure the item(s) are within 7 days and you have your order number
- Contact our Customer Experience Team by phone 1-(800)-274-1815 or by email service@brooksbrothers.com
- Allow up to 10 business days for the adjustment to reflect on your original form of payment
Store Purchases:
- Ensure the item(s) are within 7 days and you have your receipt
- Bring the item(s) and receipt to a Brooks Brothers Store location, find one here
- Your adjustment will be processed in-store on the original form of payment
Related Articles: