My package has arrived damaged

We strive to have each order delivered in exceptional condition and without any issues. However, we acknowledge that the unforeseeable is inevitable.

If you receive a damaged package:

1. Email our Customer Experience Team at [e-mail]
2. Attach photos of the damage (package and any items effected)
3. Ship the damaged order back to us
4. We will send you a new order with a signature required 

For additional instructions on how to generate and print a return label, see our return policy.