Outlet merchandise that you wish to exchange must be done in a Brooks Brothers Factory Outlet store. To find the nearest location, click here.
If you want to return any Brooks Brothers Factory Outlet merchandise that is still within our return policy, you may:
Bring the item(s) to a Brooks Brothers Retail or Factory Outlet store with your receipt
Or
you may ship it back to our distribution center with our pre-paid return label
- Generate and print a FedEx return shipping label here
- Affix the label to the package and take it to your nearest FedEx drop-off location
- You may note your tracking number prior to shipping or reference the email sent containing the return label PDF attachment and receive updates here