If you are experiencing an incorrect price during promotional periods in your cart, please review the items and ensure they are eligible for the promotion. Some promotions will appear once you proceed to checkout. For additional information about our promotions click here.
How do I know if my order is excluded from the promotion?
Exclusions apply to many promotions. some of these include but are not limited to:
- Red Fleece
- Golden Fleece
- Charitable items
- Made-to-Measure or special-order clothing
- Select shoes and accessories
- Gift Card purchases
Where is the promotion stated?
Items applicable for the promotion will state the promotion price in red letters below the standard product price. Promotional prices will appear at checkout.
Why is my corporate membership discount not appearing?
Active corporate members are able to use their discount when they checkout while signed into their shopping profile. The corporate membership discount is only applicable for full-price merchandise. For additional corporate membership information, click here.
Why is my coupon code not applying?
Coupons, like promotions, have exclusions. These include but are not limited to:
- May not be combined with another promotion or discount
- Only applicable for full-price merchandise
- Discount for opening the Brooks Card or Brooks Brothers Platinum MasterCard